Terms of Use
Last updated: November 10, 2026
By using Marsa Bots you agree to these terms.
The service
A platform to build AI bots that answer your customers on WhatsApp, Instagram and websites, with a shared inbox, analytics and lead capture.
Subscription & payment
You start with a 7-day free trial, then a prepaid monthly subscription in SAR via Moyasar. Each plan includes a set number of AI replies per month; the bot stops replying when the plan or its allowance ends until renewal. Used periods are not refundable.
Your responsibilities
You are responsible for the accuracy of the information you give the bot, for complying with Meta’s business policies (WhatsApp and Instagram) and applicable laws, and for obtaining your customers’ consent where required. Spam and unlawful content are prohibited.
AI
Replies are automated and may contain mistakes. We built safeguards that prevent invented prices and requests for sensitive data and that hand sensitive conversations to your team, but reviewing important conversations remains your responsibility.
Availability & liability
We aim for continuous availability without guaranteeing it is uninterrupted, and to the extent permitted by law we are not liable for indirect damages. Our liability is limited to the last month’s subscription fee.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia, whose courts have jurisdiction over any dispute.